Here is the Overview:

The lesson goal is to better understand the importance and outcomes of good, effective communication and what gets in the way.

Key Concepts:
  • One of the greatest causes of stress and energy drains is ineffective and inefficient communications.
  • Good communication saves energy by plugging energy drains. Effective communication helps prevent strain in relationships since most people genuinely want to be heard. Coherent listening and communication helps avoid mistakes and time waste.
  • Being aware of negative or inappropriate emotions and attitudes is the first step in effective communication.
  • Creating coherence turns down the volume and quiets the internal noise of depleting or reactive emotions.
  • Staying coherent increases the odds that you will truly understand what the other person is saying. It will also help you to clearly state what you genuinely want to say.

Have you ever experienced an occasion in which you found a conversation frustrating, when someone didn’t understand what you were saying or you didn’t have a clue about what someone was saying to you? Did it annoy you or did you just shrug it off and walk away without a clear message or understanding?

Obviously, we need good communication in the workplace. A lot can be at stake. It’s equally important to communicate well in all interactions, whether it is family with whom you must resolve issues or someone to whom you want to personally express that you genuinely care. Good communication involves both what you say and what you hear. It sounds simple enough, but in reality, it isn’t. Did you know that 70% of mistakes trace back to problems in communication?

The following are some common glitches that interfere with the spoken message and create an energy drain that depletes your resilience:

  1. Your attention is not focused on the conversation.
  2. What is being said does not match what the person appears to be feeling about an issue or situation.
  3. You blurt out a response when frustrated, sometimes before the person has even finished his or her sentence.
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The Energetics of Communication:
  • Incoherent emotional energy (internal noise) transfers unspoken feelings. Coherently aligned emotional energy also transfers unspoken feelings. Both can influence communication in important ways.
  • The energetics of anxiety, judgment, frustration, preconceptions, etc. can create drama and incoherence and lead to glitches in communication.
  • Being genuine helps to create coherent alignment and clarity in communications.